Terms of Service

Welcome to PhoneHerNow. We keep things simple, respectful, and always in your favor. By using our platform, you agree to the terms below. We've designed them to protect your privacy, your experience, and your fun.

1. You Must Be 18 or Older

This is a platform for adults. You must be 18+ (or the age of majority in your location) to use this service. Accessing the site confirms you meet that requirement.

2. Your Privacy Matters

Your account, identity, and payment information are secure and never shared. Calls and chats are always private. While we don't actively monitor conversations, we reserve the right to review communication history (including call data) if there's a report of abuse, fraud, or rule violations. Your safety is our priority—always.

3. What We Offer

PhoneHerNow is a fantasy entertainment platform that lets you connect with real women through phone and web chat. Every connection is consensual, private, and between adults. We don't offer therapy, advice, or in-person meetings—just honest connection and imaginative conversation.

4. Billing & Payment

You must add a valid debit or credit card before using paid services. Billing starts only when your call or chat connects. Rates are clearly posted on each model's profile. Unused time is not refunded, but we're always happy to review concerns on a case-by-case basis.

5. Refunds & Credits

We want you to enjoy every minute here. If there's a technical issue on our end, or if something didn't go as expected, you're welcome to contact us. We review concerns individually and may offer credit where appropriate.

6. Fair Use & Behavior

We're here to create a safe, respectful space for everyone. You agree not to harass, abuse, impersonate others, or use the service in any way that violates the law or disrupts the experience. If something feels off, we want to know—just reach out.

7. Operator Conduct

If a model ever makes you feel uncomfortable, crosses a boundary, or breaks platform rules, let us know. We take your feedback seriously and investigate all reports to ensure a safe and enjoyable experience.

8. Personal Information Boundaries

To keep everyone safe, customers and models are not allowed to exchange personal contact details. That means no sharing of phone numbers, emails, social media handles, or off-platform links. Anyone attempting to do so may be removed from the site.

9. Availability

Operators set their own schedules, so availability may vary. If your favorite isn't online, you can request a call or explore someone new. There's always something waiting for you here.

10. Account Closure

We reserve the right to close accounts that don't follow our guidelines—but our goal is always to protect the experience, not punish anyone. If something needs attention, we'll try to resolve it fairly and quickly.

11. Changes to These Terms

We may update these terms as our platform grows. Continued use means you agree to the latest version, so check back now and then if you're curious.

Need Help?

We're here to help with questions, concerns, or anything that doesn't feel right. Email us any time at ashley@phonehernow.com.

Effective May 2025